Holiday car hire in over 40 countries. Car hire with no hidden extras

CONTACT INFORMATION Company Background Established 1997, Holiday Cars Direct Ltd act as a broker, sourcing the best rates through local suppliers in each area. Booking your vehicle When you make a booking on-line your card details are held securely but not charged until availability has been confirmed by the local supplier. This usually takes no more than 24hrs. Your card will then be charged and confirmation of the booking sent by post. Last minute bookings (within 3 days of travel) will be confirmed by fax or email so it is essential that you provide the correct e-mail address when placing your order. You can book on-line using any of these payment methods: Your statutory rights By entering into a contract of insurance you will take on certain obligations and grant certain powers to the supplier. Nothing contained in this contract affects your statutory rights as a consumer. How to contact us Write to: Holiday Cars Direct Ltd The Business Centre, 1-7 Commercial Road Paddock Wood TONBRIDGE TN12 6YT UNITED KINGDOM for sales and other general enquiries, telephone: 0870 112 8101 (open 9-5.30 Mon to Fri, 9-5 Sat) (or CALL +44 1892 833366 if outside of the UK) fax: 01892 837744 email: rent@holidaycarsdirect.com if you need to contact Customer Services, telephone: 0870 428 6500(open 9-5.30 Mon to Fri, calls charged at standard rate) (or CALL +44 1892 833366 if outside of the UK) email: customerservices@holidaycarsdirect.com We endeavour to respond to all queries and complaints within five working days. Please note that on some occasions it may take up to 28 days to resolve. if you experience problems with this site, email: technicalsupport@holidaycarsdirect.com please describe your problem as clearly as possible.